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Privacy policy

Changes in Data Protection Law come into force on 25th May 2018 and we have taken this opportunity to inform supporters how we collect and process their data and also to obtain consent to receive information from us in relation to the work of Ukraine Connect.


This Privacy Notice explains what to expect when Ukraine Connect collects and uses personal information.


Our Promise: At Ukraine Connect, we are committed to maintaining the trust and confidence of our partners, supporters and staff. In particular, we want it to be clear that we do not sell or trade email lists or any other personal data with other organisations In this Privacy Policy, we have provided information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


How we collect personal information:

We collect personal information directly from a supporter when they complete a form, provide details by phone or via our website (

The personal information we collect:

  • Personal identifiers such as title and name;

  • Contact details including postal address, postcode, email and telephone number.


Sensitive Personal Data

The Data Protection Act recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information which reveals religious beliefs, health issues, race or ethnic origin. Ukraine Connect will always treat any sensitive personal data we process with the greatest care and process the information in accordance with the Data Protection Act.


Why we collect your personal information

 We collect personal information to:

  • keep supporters informed about our work (please see more details in marketing permissions); 

  • monitor and assess the quality of our services;

  • comply with the law regarding data sharing.  

We do not share personal information with others except as described in this notice.


Communication Permissions

We love sharing news about how your support is changing lives in the name of Jesus. This includes sending information about out work, news, events, and prayer requests. In order to receive such information from Ukraine Connect we require supporters consent unless there is an over-riding legitimate interest to contact you (for example, when a missionary whom you support comes to the end of their placement, we will need to let you know).


How long we keep data

We hold personal data for varying lengths of time depending on the type of information in question but in doing so we always comply with Data Protection legislation and statutory requirements (e.g. HMRC for Gift Aid).  


Who we share personal information with

We may share personal information with trusted third parties where it is necessary to provide products or services supporters have requested from us (such as prayer letters) or where they are contracted to develop or maintain our systems.


Requesting access to your personal data

Under Data Protection legislation, you have the right to request access to information about you that we hold. To make a request for your personal information, contact the Data Protection Compliance Manager


You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress;

  • prevent processing for the purpose of direct marketing;

  • object to decisions being taken by automated means;

  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and

  • claim compensation for damages caused by a breach of the Data Protection regulations. 


For further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you please contact the Data Protection Compliance Manager


If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at


Reviewed: March 2022

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